Notice of Data Privacy

Catholic Charities of the Archdiocese of Miami (“Catholic Charities”) is notifying our community of
a recent event that may impact the privacy of certain information. Catholic Charities is unaware of
any misuse of the information and is providing notice to potentially affected individuals.

What Happened? On December 18, 2023, Catholic Charities discovered suspicious activity involving
certain computer systems on our network. Upon discovery of this activity, we immediately launched
an investigation with the assistance of outside cybersecurity specialists to determine the nature
and scope of the activity. The investigation determined that in connection with this incident, a
limited number of files within the Catholic Charities environment were acquired by an unauthorized
actor on or about November 28, 2023. This review was completed on January 22, 2024. Once complete,
we worked diligently to confirm the information at issue and provide accurate notice to those who
were affected.
What Information Was Involved? The information contained in the affected files includes names,
dates of birth, driver’s license information, Social Security number, medical information, and
health insurance information. To date, we are unaware of any actual misuse of this information as a
result of the event.

What Are We Doing. Catholic Charities takes the security of personal information in our care
seriously. Since discovering this incident, Catholic Charities has reported this incident to law
enforcement and we are taking steps to implement additional safeguards within our environment. We
also notified federal law enforcement as well as applicable state and federal regulators. To help
prevent future incidents, we are further enhancing our network security through the use of
additional security tools and protocols.
What Can You Do. While Catholic Charities is unaware of the misuse of any personal information
impacted by this event, individuals are encouraged to remain vigilant against incidents of identity
theft by reviewing account statements and explanations of benefits for unusual activity. Any
suspicious activity should be reported to the appropriate insurance company, healthcare provider,
or financial institution. You may also want to enroll in a credit monitoring service. Free basic
credit monitoring is available through various companies including Experian at or Capital One at

Whom Should Individuals Contact for More Information? If you have questions about this incident,
please contact Nicole Renguso at (954)754-2444, Monday through Friday, 9:00 a.m. to 5:00 p.m.
Eastern Time. You may also write to Catholic Charities at 1505 NE 26 Street, Wilton Manors, FL
33305 or
We apologize for any inconvenience to you and remain dedicated to protecting the information in our


While Catholic Charities is unaware of any misuse of personal information as a result of this
event, individuals are encouraged to remain vigilant against incidents of identity theft and fraud,
to review account statements, explanation of benefits, and to monitor credit reports for suspicious
activity and to detect errors. Under U.S. law, a consumer is entitled to one free credit report
annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion.
To order a free credit report, visit or call, toll-free, 1-877-322-8228.
Consumers may also directly contact the three major credit reporting bureaus listed below to
request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost.
An initial fraud alert is a 1 year alert that is placed on a consumer’s credit file. Upon seeing a
fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit.
If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which
is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact
any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit
report, which will prohibit a credit bureau from releasing information in the credit report without
the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and
services from being approved in a consumer’s name without consent.
However, consumers should be aware that using a credit freeze to take control over who gets access
to the personal and financial information in their credit report may delay, interfere with, or
prohibit the timely approval of any subsequent request or application they make regarding a new
loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal
law, consumers cannot be charged to place or lift a credit freeze on their credit report. To
request a credit freeze, individuals may need to provide some or all of the following information:

  1.  Full name (including middle initial as well as Jr., Sr., II, III, etc.);
  2.  Social Security number;
  3.  Date of birth;
  4.  Addresses for the prior two to five years;
  5.  Proof of current address, such as a current utility bill or telephone bill;
  6.  A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
  7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should consumers wish to place a credit freeze or fraud alert, please contact the three major
credit reporting bureaus listed below:

Equifax: 1-888-298-0045, Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069, Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788,

Experian: 1-888-397-3742, Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013, Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013,

TransUnion: 1-800-916-8800, TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016, TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094,

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580;; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state Attorney General. This notice has not been delayed by law enforcement.
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, D.C. 20001; 202-727-3400; and

For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-576-6300 or 1-888-743-0023; and

For New Mexico residents, consumers have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in their credit file has been used against them, the right to know what is in their credit file, the right to ask for their credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to consumers’ files is limited; consumers must give consent for credit reports to be provided to employers; consumers may limit “prescreened” offers of credit and insurance based on information in their credit report; and consumers may seek damages from violators. Consumers may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage consumers to review their rights pursuant to the Fair Credit Reporting Act by visiting, or by writing Consumer Response Center.

For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or

For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903;; and 1-401-274-4400. Under Rhode Island law, individuals have the right to obtain any police report filed in regard to this event. There are approximately [#] Rhode Island residents that may be impacted by this event.

For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and

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